World-class antenna services bring the assurance you need for your system
Viasat offers innovative test, maintenance, and support services from ground to space
Testing & support
Viasat understands antennas better than anyone. With 70 years of experience inventing, developing, and supporting antenna systems from L- to V-band, our tools, methods, skills, and knowledge offer superior RF and antenna testing services you require from a trusted partner.
Maintenance and support services
Viasat knows what antennas are capable of and what it takes to ensure they perform at their best. With support engineering services and proven maintenance programs on all seven continents, we serve customers around the world regardless of location and environment.
Space services
With satellites, you only get one shot, so before you send it up there, it is important to get things right down here. Viasat is uniquely qualified to support your large or small space projects with spacecraft engineering services, including design and analysis, integration and testing, and operational services.
Our antenna testing methods are driven by customer and industry requirements
We adhere to industry standards: FCC, Mil-Spec, ARSTRAT, FAA/EASA DO-160, and ETSI
Viasat conducts component, subassembly, and system-level testing of complex products such as satellite antennas, reflectors, radio frequency electronics, radomes, and more. Using our specialized antenna testing equipment, we characterize product performance in a range of environments from static bench testing to dynamic environments while tracking satellites.
- Dynamic testing, data tracking, and monitoring
- Anechoic, planar near field, and far field test facilities
- High precision assembly fixtures for space and airborne applications
- Antenna, radome, and space flight hardware qualification
Viasat’s antenna maintenance programs are globally recognized
Our highly-qualified product experts are available 24/7 with forward-stocking locations around the world
At Viasat, we understand that when it comes to maintaining high-performing antennas every situation is unique. Our highly-skilled engineers will find the best-suited maintenance program for your antenna system to ensure continuous optimum performance.
- Standard and extended return to factory warranty programs
- Technical and support service (T&SS) programs
- Maintenance and support service (M&SS) programs
- Tailorable technical and maintenance programs
- Lifecycle management: Logistics and depot support
Support engineering
- Highly-skilled field service engineers and global logistics staff with decades of experience across all seven continents
- Continued renewal of managed antenna services and support contracts, year over year, for hundreds of antennas
24/7 help desk support
- First level support: antenna systems field engineers
- Second level support: antenna systems integration engineers
- Third level support: antenna systems and design engineers
Global logistics
- Dedicated global antenna after market support team
- Strong global trade and regulatory compliance teams that ensure seamless logistics to every corner of the world
- Six forward stocking locations (FSL) around the globe
Process control
- Secure customer web portal for tracking issues and repairs, plus access to system documents
- Leading tools for order management tracking tickets, repairs, and replacements
- Database-driven metrics to analyze trends and drive decisions
Looking for antenna support?
Viasat offers a range of antenna services with a proven track record in support engineering. Call us today at (678) 924-2807.
- Logistics centers
